Below is a summary of the current situation regarding EU opt-in and opt-out regulations
Country | Individual business email address | Generic company email address | Law of reference | Degree of stringency (1=mild 4=Very strong) |
Austria | Opt-in is required when: a) The message sent is a direct marketing email b) The message is sent to over 50 recipients | Opt-in not required | § 107 Telecom Law 2003 (TKG 2003) | 3 |
Belgium | Opt-in is required in all cases | Opt-in not required | Chpt. IV, art. 13-145 Law on certain legal aspects of information society services | 3 |
Denmark | Opt-in is required in all cases | Opt-in required | §6 of the 2000 and 2005 Marketing Practises Acts | 3 |
Finland | Opt-in is the general rule, but if the message concerns a product or service that is directly related to the recipient's job function consent is not required | Opt-in not required | The code for Information Society and Communictaions Services January 2015 | 2 |
France | Opt-in is the general rule, but if the message concerns a product or service that is directly related to the recipient's job function consent is not required | Opt-in not required | The CNIL's 2005 interpretation of the European Directive regarding BtoB emailing | 2 |
Germany | Opt-in is required in ALL cases. Mesages should also contain the possibility to "opt-out from behaviour tracking" ie: the possibility to refuse to have the recipients' open and clicking behaviour traced. | Opt-in required | Gesetz gegen den unlauteren Wettbewerb | 4 |
Ireland | Opt-in is the general rule, but if the message concerns a product or service that is directly related to the recipient's job function consent is not required | Opt-in not required | §13 of the European Communities Regulations (amended by the Citizens' Rights Directive) | 2 |
Italy | Opt-in is required in all cases | Opt-in required | Chpt.X § 130 Decree N° 196 30thJune 2003 | 3 |
Netherlands | Opt-in is required except if the personalised business email address is available publicly (eg: on internet in social media), in which case prior consent is not required. | Opt-in required | Art. 11.7 Dutch Telecommunication Act | 2 |
Norway | Opt-in is required in all cases | Opt-in required | §15 Marketing Control Act 2009 | 3 |
Spain | Opt-in is required in all cases | Opt-in required | General Telecom Law on Electronic Communications 2012 | 3 |
Sweden | Opt-in is the general rule, but if the message concerns a product or service that is directly related to the recipient's job function consent is not required | Opt-in not required | The Personal Data Act 1998 & The Swedish Marketing Act 2008 | 2 |
Switzerland | Opt-in is required in all cases | Opt-in required | New Federal Telecommunication Law 2007 - UCA Act. | 3 |
United Kingdom | Opt-in is NOT required | Opt-in not required | Privacy and Electronic Communications Regulations 2003 | 1 |
N.B: In all of the above countries a "soft" opt-in is accepted if a recipient's email address was collected in the context of the sale of a service or product and if the email sender is using the address for direct marketing of similar services or products.
Also, common to the legislation regarding emailing across Europe, is the requirement to always provide a means for the recipient to unsubscribe and that this request by the recipient be respected by the sender.
It is also obligatory that the sender should be clearly identifiable to the recipient.
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