RPA covers a set of processes intended to automate tasks previously performed by human operators. As such, it will impact all companies making significant use of outsourced processes (BPO) and will bring new sources of revenue to IT development companies, especially those specializing in business processes.
1 E 1 RPA_all.sel 0 0 0 1 1 0 0 1 1 1 STATS_PRC_REF_TOTAL_COLUMN STATS_VAR_FIRST_PERCENT STATS_TOTAL_PRC_NONE STATS_PRC_FORMAT_DEC_2_PRC 21289 DACH 0 21309 UKI 0 2794 France 0 21291 BeNeLux 0 21299 Iberian Peninsula (ES,PT) 0 2798 Italy 0 21290 Nordics 0 21781 Central and Eastern Regions 0 18096 Middle East 0 18542 Africa 0 21030 North America 0 18545 Latin America 0 21031 AU - NZ 0 16000 Manufacturer 0 15990 Software publisher 0 15989 Publisher of software for a specific activity 0 15988 Publisher of software for a specific process of companies 0 15993 Software solutions or services integrator (developed by third parties) 0 15995 IT services, Software development (hosting, maintenance, training, bespoke software development....) 0 15996 Telecom services (Telecom operator, ISP...) 0 15991 Telecom & network infrastructure integrator 0 15992 IT infrastructure integrator 0 15994 Consulting 0 15999 Reselling to individuals 0 15998 Reselling to enterprises (hardware, software & services) 0 15997 Wholesaler (resale of IT and Telecom products to resellers) 0 19130 Web agency 0 16002 Other IT and Telecom related activities 0 16240 Main activity non qualified 0 Volume of companies within RPA universe by main activity
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Why RPA is interesting for IT Partners?
Robotic Process Automation (RPA) represents a significant opportunity for ICT (Information and Communication Technology) resellers, System Integrators (SIs), and Managed Service Providers (MSPs) for several reasons:
Expanded Service Offerings: Integrating RPA into their service portfolio allows ICT resellers, SIs, and MSPs to offer automation solutions to their clients. RPA can complement existing offerings and open up new revenue streams. Addressing Customer Needs: Many businesses across various industries are actively seeking automation solutions to improve efficiency and reduce operational costs. By providing RPA solutions, ICT providers can address these customer needs effectively. Increased Customer Stickiness: By delivering RPA solutions, ICT companies can increase customer retention and loyalty. Successful RPA implementations lead to long-term partnerships, as clients become reliant on the technology and expertise of the provider. Competitive Differentiation: Offering RPA sets ICT resellers, SIs, and MSPs apart from competitors who may not have ventured into automation yet. It demonstrates a commitment to providing cutting-edge solutions and staying ahead in the market. Upselling and Cross-selling Opportunities: RPA implementations can lead to opportunities for upselling and cross-selling other ICT products and services. As providers build strong relationships with clients through RPA, they can explore additional solutions that fit the client's needs. Collaboration with RPA Vendors: Partnering with RPA software vendors can strengthen the ICT company's position in the market. These partnerships can provide access to specialized training, resources, and support, enabling the ICT provider to deliver high-quality RPA solutions. Vertical Market Expansion: RPA can be applied across various industries and business functions, such as finance, HR, supply chain, and customer service. This versatility allows ICT providers to expand their reach and cater to a broader range of clients. Enhanced Consulting Opportunities: Implementing RPA often involves process analysis and redesign. As ICT providers work closely with clients to identify automation opportunities, they can act as consultants, providing valuable insights and recommendations. Recurring Revenue Model: RPA implementations typically involve ongoing maintenance and support. This creates a recurring revenue model for ICT companies, ensuring a steady income stream over time. Future-proofing Business: As automation technologies continue to evolve, RPA serves as a stepping stone to explore other advanced technologies like artificial intelligence (AI) and machine learning (ML). Embracing RPA now positions ICT providers for future growth and innovation. RPA presents a lucrative opportunity for ICT partners to diversify their service offerings, build strong customer relationships, and stay competitive in a rapidly evolving technology landscape. By incorporating RPA into their strategies, these providers can position themselves as trusted advisors in automation and digital transformation for their clients.
Expanded Service Offerings: Integrating RPA into their service portfolio allows ICT resellers, SIs, and MSPs to offer automation solutions to their clients. RPA can complement existing offerings and open up new revenue streams. Addressing Customer Needs: Many businesses across various industries are actively seeking automation solutions to improve efficiency and reduce operational costs. By providing RPA solutions, ICT providers can address these customer needs effectively. Increased Customer Stickiness: By delivering RPA solutions, ICT companies can increase customer retention and loyalty. Successful RPA implementations lead to long-term partnerships, as clients become reliant on the technology and expertise of the provider. Competitive Differentiation: Offering RPA sets ICT resellers, SIs, and MSPs apart from competitors who may not have ventured into automation yet. It demonstrates a commitment to providing cutting-edge solutions and staying ahead in the market. Upselling and Cross-selling Opportunities: RPA implementations can lead to opportunities for upselling and cross-selling other ICT products and services. As providers build strong relationships with clients through RPA, they can explore additional solutions that fit the client's needs. Collaboration with RPA Vendors: Partnering with RPA software vendors can strengthen the ICT company's position in the market. These partnerships can provide access to specialized training, resources, and support, enabling the ICT provider to deliver high-quality RPA solutions. Vertical Market Expansion: RPA can be applied across various industries and business functions, such as finance, HR, supply chain, and customer service. This versatility allows ICT providers to expand their reach and cater to a broader range of clients. Enhanced Consulting Opportunities: Implementing RPA often involves process analysis and redesign. As ICT providers work closely with clients to identify automation opportunities, they can act as consultants, providing valuable insights and recommendations. Recurring Revenue Model: RPA implementations typically involve ongoing maintenance and support. This creates a recurring revenue model for ICT companies, ensuring a steady income stream over time. Future-proofing Business: As automation technologies continue to evolve, RPA serves as a stepping stone to explore other advanced technologies like artificial intelligence (AI) and machine learning (ML). Embracing RPA now positions ICT providers for future growth and innovation.
THE 10 MARKETS WHERE YOU FIND THE HIGHEST PERCENTAGE OF PARTNERS WITH A RPA SKILL Takes into account the volume of partners addressing a market AND the % of partners with RPA skills for this market. Pharmacy - Medical Insurance Chemicals - Oil - Gaz Aerospace Energy & Utilities Logistic and warehouse Transport Industrial Equipment Government - State Bank and finance
This ranking is define by compuBase using the vertical market size (number of partners addressing a market) and percentage of partners declaring to be skilled in RPA.
compuBase database 174136, volume qualified on markets addressed 120418 volume of partners with a declared RPA skill 3678.
EMEA – NA - LATAM - AU - NZ - SG
© compuBase 2023
compuBase database 174136, volume qualified on markets addressed 120418 volume of partners with a declared RPA skill 3678.
EMEA – NA - LATAM - AU - NZ - SG
© compuBase 2023
THE TOP 10 MARKETS IN VOLUME OF OF PARTNERS WITH A RPA SKILL Takes into account the just volume of partners with RPA skill addressing a market compared to the volume of partners addressing the same market. Bank and finance Medical - Health Distribution - Retail Industrial Equipment Education / Training Insurance Government - State Logistic and warehouse Transport Pharmacy - Medical The 10 markets where you find the largest number of partners declaring to have RPA skills vs all partners addressing the same market.
compuBase database 174136, volume qualified on markets addressed 120418 volume of partners with a declared RPA skill 3678.
EMEA – NA - LATAM - AU - NZ - SG
© compuBase 2023
compuBase database 174136, volume qualified on markets addressed 120418 volume of partners with a declared RPA skill 3678.
EMEA – NA - LATAM - AU - NZ - SG
© compuBase 2023
FINALY THE TOP 5 MARKETS FOR RPA
If we combine the two rankings and take into consideration larger RPA markets with the highest percentage of partners skilled in RPA, we can identify the five most interesting markets for RPA.
These markets represent both the highest potential and where you can find the most skilled RPA partners Insurance Bank and finance Pharmacy - Medical Industrial Equipment Logistic and warehouse
If we combine the two rankings and take into consideration larger RPA markets with the highest percentage of partners skilled in RPA, we can identify the five most interesting markets for RPA.
These markets represent both the highest potential and where you can find the most skilled RPA partners Insurance Bank and finance Pharmacy - Medical Industrial Equipment Logistic and warehouse
There are two methods to recruit partners: either try to complement an existing offer or take the place of a competitor, or find partners for whom your offer will be most appealing. It is clear that a partner addressing the five markets mentioned above, even if they are not yet active in the RPA domain, will have a higher chance of success than another targeting markets with lower potential.