EDM - DSM - EIM - Workflow Partner Ecosystem

EDM is crucial for modern businesses as it enhances efficiency, supports remote work, saves costs, strengthens security and compliance, promotes collaboration, and contributes to environmental sustainability. This page aims to present the partner ecosystems for EDM and connected technologies such as DSM (Document Security Management), EIM (Enterprise Information Management), Workflow, and collaborative tools.


Electronic Document Management (EDM) is increasingly key in today's business environment and for IT partners for several reasons:

Efficiency and Productivity: EDM streamlines document handling, making it faster and more efficient to create, store, retrieve, and share documents. This boosts overall productivity within organizations. Remote Work: With the rise of remote work, EDM enables easy access to documents from anywhere, facilitating collaboration and ensuring business continuity. Cost Savings: Going digital with document management reduces the need for physical storage space, paper, and printing costs. It also minimizes the risk of document loss. Security and Compliance: EDM systems offer robust security features, including access controls, encryption, and audit trails, helping businesses protect sensitive data and comply with regulatory requirements. Collaboration: EDM enhances collaboration by allowing multiple users to access and work on documents simultaneously. This fosters teamwork and improves decision-making. Search and Retrieval: Advanced search capabilities make it simple to locate specific documents quickly, reducing the time wasted on manual searching. Version Control: EDM systems maintain document version histories, preventing errors and ensuring that teams work with the most up-to-date information. Environmental Impact: Going paperless with EDM aligns with sustainability goals, reducing paper waste and lowering an organization's environmental footprint. Scalability: EDM solutions can scale with a business's needs, accommodating growing document volumes and evolving requirements. Competitive Advantage: Companies that embrace EDM gain a competitive edge by being more agile, responsive, and adaptable in a fast-paced business landscape.

Why EDM is an important topic for IT partners?

EDM is crucial for IT partners because it addresses fundamental business needs, including efficiency, security, compliance, and adaptability. By offering EDM solutions and expertise, IT partners help their clients optimize document management practices, leading to improved productivity and competitiveness.
 

What partners?

artners who sell Electronic Document Management (EDM) solutions typically fall into several categories, each offering a different level of specialization and expertise. These partner categories can include: Software Resellers and VARs (Value-Added Resellers): These partners specialize in selling software solutions, including EDM software, to businesses. They often provide customization, integration, and support services alongside the software. System Integrators: System integrators focus on integrating EDM solutions into an organization's existing IT infrastructure. They ensure that the EDM system works seamlessly with other software and hardware components. Consultants and Solution Architects: Consultants and solution architects offer expertise in evaluating an organization's document management needs and recommending the right EDM solution. They may also assist with system design and implementation planning. Managed Service Providers (MSPs): MSPs offer ongoing managed services for EDM solutions. They handle maintenance, updates, security, and support, allowing businesses to focus on their core operations. Technology Partners: Technology partners collaborate with EDM software providers to create integrations or add-on solutions that enhance the functionality of the EDM system. For example, they might develop document capture or workflow automation tools. Cloud Service Providers (CSPs): CSPs offer cloud-based EDM solutions, hosting and managing EDM software in the cloud. This provides scalability and accessibility benefits to businesses. Resellers of Hardware and Scanning Equipment: Since scanning and digitization are often integral to EDM, partners specializing in hardware, such as scanners and multifunction devices, may offer bundled solutions with EDM software. Training and Education Providers: These partners offer training and education services to help businesses and their employees become proficient in using EDM solutions effectively. Compliance and Legal Experts: In industries with strict compliance requirements, such as healthcare or legal, partners with expertise in compliance and legal document management may specialize in EDM solutions tailored to these sectors. Industry-Specific Partners: Some partners focus on specific industries, such as healthcare, finance, or manufacturing, and offer EDM solutions tailored to the unique needs and regulations of those industries. Value-Added Distributors (VADs): VADs are intermediaries that provide additional services, support, and resources to resellers. They may specialize in EDM software distribution and offer training, marketing, and technical support to resellers.

Some key vendors in the EDM business

For EDM - EIM
OpenText, Hyland (OnBase), M-Files, Microsoft (Sharepoint), IBM(FileNet Content Manager), Alfresco, Laserfiche, DocuWare, Nuxeo, Xerox, SAP, SAS, Adobe, Ephesoft, Informatica

For Workflow:
Microsoft(Microsoft Power Automate), Nintex, UiPath, Appian, Pegasystems, IBM, ServiceNow, Zoho Creator, K2, Alfresco, Flowable, Kissflow

For DSM
Symantec , McAfee (now part of Intel Security Group), Trend Micro: Check Point Software Technologies, M-Files:, IBM Security, Forcepoint, Varonis Systems, Citrix ShareFile, Vormetric (Thales Group), Digital Guardian, Seclore but also Cloud based document management services such as Box or Dropbox.

1 E 1 EDM/All_EDM.sel 0 0 0 1 1 0 0 1 1 1 STATS_PRC_REF_TOTAL_COLUMN STATS_VAR_FIRST_PERCENT STATS_TOTAL_PRC_NONE STATS_PRC_FORMAT_DEC_2_PRC 21030 North America 0 18545 Latin America 0 21289 DACH 0 21309 UKI 0 2794 France 0 21291 BeNeLux 0 21299 Iberian Peninsula (ES,PT) 0 2798 Italy 0 21290 Nordics 0 21781 Central and Eastern Regions 0 17189 Other Europe 0 18096 Middle East 0 18542 Africa 0 21031 Australia and New Zealand 0 17965 Singapore 0 1949 EDM - Electronic Document Management - DSM - EIM - Workflow 0 17367 Content management - ECM - ILM - Knowledge Management 0 Volume of Partners country and skill

1 E 1 EDM/All_EDM.sel 0 0 0 1 1 0 0 1 1 1 STATS_PRC_REF_TOTAL_COLUMN STATS_VAR_FIRST_PERCENT STATS_TOTAL_PRC_NONE STATS_PRC_FORMAT_DEC_2_PRC 21030 North America 0 18545 Latin America 0 21289 DACH 0 21309 UKI 0 2794 France 0 21291 BeNeLux 0 21299 Iberian Peninsula (ES,PT) 0 2798 Italy 0 21290 Nordics 0 21781 Central and Eastern Regions 0 17189 Other Europe 0 18096 Middle East 0 18542 Africa 0 21031 Australia and New Zealand 0 17965 Singapore 0 16000 Manufacturer 0 15990 Software publisher (ISV) 0 15989 Software publisher specific to a trade or profession (ISV) 0 15988 Software publisher for a specific company process (ISV) 0 15993 Software solutions or services integrator (developed by third parties) 0 15995 IT services, Managed Services (hosting, managed services, integration, maintenance, custom software development, etc.) 0 15996 Telecom services (Telecom operator, ISP...) 0 15991 Telecom & network infrastructure integrator 0 15992 IT infrastructure integrator 0 15994 Consulting 0 15999 Reselling to individuals 0 15998 Reselling to enterprises (hardware, software & services) 0 15997 Wholesaler (resale of IT and Telecom Product and Solutions to resellers) 0 19130 Web agency 0 16002 Other activities dedicated to the ICT sector (Training, finance, press, association, fair, etc.) 0 16240 Main activity non-qualified 0 Volume of Partners of EDM universe By Main Business Model

1 E 1 EDM/All_EDM.sel 0 0 0 1 1 0 0 1 1 1 STATS_PRC_REF_TOTAL_COLUMN STATS_VAR_FIRST_PERCENT STATS_TOTAL_PRC_NONE STATS_PRC_FORMAT_DEC_2_PRC 21030 North America 0 18545 Latin America 0 21289 DACH 0 21309 UKI 0 2794 France 0 21291 BeNeLux 0 21299 Iberian Peninsula (ES,PT) 0 2798 Italy 0 21290 Nordics 0 21781 Central and Eastern Regions 0 17189 Other Europe 0 18096 Middle East 0 18542 Africa 0 21031 Australia and New Zealand 0 17965 Singapore 0 850 Documents - EDM - Contents - EDI 0 855 Work flow control 1 16106 Internet content 1 22395 Marketing Content 1 856 Archiving 1 18403 Invoices / Purchase Orders *** 2 18404 emails *** 2 851 Multimedia 2 852 Images 2 853 Drawings 2 854 Technical documents 2 18405 Read / Automatic Document Recognition - LAD - RAD*** 1 861 EDI management 1 18365 Web content management *** 0 4225 Internet - Contents provider 0 960 Content - Computer and Telecom Databases ... 0 Volume of partners by activity of software publishing or IT Services linked to EDM

1 E 1 0 0 0 1 1 0 0 1 1 1 STATS_PRC_REF_TOTAL_COLUMN STATS_VAR_FIRST_PERCENT STATS_TOTAL_PRC_NONE STATS_PRC_FORMAT_DEC_2_PRC 21030 North America 0 18545 Latin America 0 21289 DACH 0 21309 UKI 0 2794 France 0 21291 BeNeLux 0 21299 Iberian Peninsula (ES,PT) 0 2798 Italy 0 21290 Nordics 0 21781 Central and Eastern Regions 0 17189 Other Europe 0 18096 Middle East 0 18542 Africa 0 21031 Australia and New Zealand 0 17965 Singapore 0 22627 Content management software Resale 0 Activity of resale (new)

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What are the key verticals in which EDM is overweight?

In order to identify the most promising markets, we utilize two distinct rankings. The first evaluates market penetration where EDM partners exceed the average in a specific market. The second focuses on markets with the highest number of EDM partners. This methodology combines both quality and volume metrics. Ultimately, we retain markets that excel in both rankings.
Partners in the following markets frequently offer EDM solutions more than those in other verticals.
This ranking is not influenced by the sheer number of partners in the given vertical: Legal Raw Materials Extraction - Mining Digital Economy - Online Services Publishing - Printing - PrePress Industrial Machinery Leisure Industry - Entertainment & Arts Research - Scientific - Life Sciences Metallurgy Federal - Government Bodies Local Authority The ranking below represents the markets with the highest volume of partners possessing EDM expertise.
This ranking is solely correlates with the number of partners with an EDM expertise: Bank and finance Medical - Health Distribution - Retail Education  / Training Industrial Equipment Any market type Government - State Federal - Government Bodies Insurance Logistic and warehouse When we consolidate the two rankings, focusing on the best in terms of volume and penetration, we derive this final ranking: Federal - Government Bodies Digital Economy - Online Services Industrial Machinery Medical - Health Industrial Equipment Insurance Government - State Bank and finance Legal Education  / Training The markets mentioned above seem to be the most promising.